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She specializes in teaching people skills and believes that "where the rubber hits the road" is when people actually come face to face.

She makes a difference and helps create success in both business and personal lives.

• Understand different personalities • Deal with difficult people • Communicate effectively • Brainstorm with your team to increase traffic and leases • Improve resident retention with written and spoken communication • Hire, lead, motivate, supervise and retain your team • Improve the bottom line of your apartment community and company Get more leases, save more residents and create an effective team....don't miss this all important seminar...it's not an expense, it's an investment! This seminar promises a new look at your personality and communication style, and that of others.

You will increase your strengths, your problem solving skills and you will be more productive through clearer communication.

If they are to survive, they need to reverse the order." US News and World Report says that 68% of customers who stop buying from / doing business with any given business do so because of the way they are treated by a team member! Have you ever wondered why you lost that sale, why the customer got upset, antsy or disinterested and didn't buy, why you can't seem to make yourself clear to your boss, your spouse, your kids, your clients?

70% of employees who quit their job do so due to people problems. Want to know why you instantly like one person and not another?

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This speech will take a look at changes and their impact on society, aging Americans, prejudice and discrimination, motivation by fear, selfishness vs. A fun yet provocative look at ways to enjoy more of a winning attitude and lifestyle. So many people are not happy with who and where they are. Learn to identify your strengths and weaknesses, to improve your communication skills, and create better relationships. This session will improve your work performance, enhance morale and improve decision making skills. Anne is a widely published author and a popular guest on radio and television talk shows nationally. She has officially flown more than one and a half million miles in order to share her experience, expertise, wisdom and wit.